REQUEST FOR EXPRESSIONS OF INTEREST

“LOCAL IT OFFICER AT THE BANK’S COUNTRY OFFICE IN SENEGAL”

AFRICAN DEVELOPMENT BANK

Avenue Joseph Anoma, 01 B.P. 1387, Abidjan, CÔTE D’IVOIRE

Corporate IT Services Department (CHIS)

E-mail : [email protected]

Telephone : (+225) 20 26 22 61/ (+225) 20 26 25 83

 

 

 

  1. The African Development Bank hereby invites Individual Consultants to indicate their interest in the following Assignment : LOCAL IT OFFICER AT THE BANK’S COUNTRY OFFICE IN SENEGAL ;
  1. The main objectives of this consulting assignment are :
  • Provide technical support services pertaining to telecommunications technologies including voice and data (Internet, e-mail) transmission as well as videoconferencing ;
  • Repair and maintain office equipment ;
  • Assist in system configurations and provide support to users of Information Technology (IT) tools at the Bank’s Country Office in Senegal.

The Consultants duties will include, but not limited to, the following :

  • Operate and maintain the VSAT system and provide related support services ;
  • Provide technical assistance to the team at Headquarters responsible for the installation, maintenance and support of the Wireless Area Network (WAN), including voice, data and videoconference transmission ;
  • Provide assistance and resolve problems with regard to hardware and software at the the Bank’s Country Office in Senegal ;
  • Ensure the adjustment, repair or replacement of defective equipment through own intervention or by returning it to suppliers for service or repair ;
  • Use and maintain electrical and mechanical equipment such as the VSAT and the Uninterrupted Power Supply (UPS) ;
  • Use test equipment, including basic computer monitoring tools ;
  • Work closely with the local IT officer and with technicians from Headquarters in order to conduct investigations and tests to circumscribe and correct problems ;
  • As a true team player, develop, enhance and put in place means aimed at enhancing the smooth functioning and the effectiveness of products, as well as the quality of services provided to both internal and external clients ;
  • Compile statistics on users’ calls pertaining to voice, fax, data and videoconference facilities through the VSAT connection ;
  • By ensuring the Help Desk function, provide support to users of telecommunications and IT tools.
  1. Required skills and qualifications :
  • At least a Master/Engineering degree in Computer Science, Information Systems, or equivalent degree in Engineering or closely related disciplines ;
  • At least 05 years’ experience in similar assignment ;
  • Proficiency in networking and communication technologies: TCP/IP networks, WAN protocols, wiring and cabling, and network management solutions ;
  • Knowledge and experience of VSAT and IPBX technologies ;
  • Knowledge and experience of large IT infrastructure components (server, storage and network ;
  • Knowledge or familiarity/exposure with/to Windows, Unix and Linux environments ;
  • Experience and/or knowledge with QoS implementation, VoIP, WAN switching and routing, load-balancing and application-delivery solutions ;
  • Ability to communicate in English and/or French or good working knowledge for other language.
  1. The Corporate Information Technology Services Department (CHIS) invites Individual Consultants to indicate their interest in providing the above-described services. Interested Consultants shall provide information on their qualifications and experience demonstrating their ability to undertake this Assignment (CV, reference to similar services, experience in similar assignments, etc.) ;
  2. The eligibility criteria, the establishment of a short list and the selection procedures shall be in conformity with the Bank’s procedures for the acquisition of consulting services funded by the administrative or capital expenditure. Please, note that interest expressed by a Consultant does not imply any obligation on the part of the Bank to include him/her in the shortlist ;
  3. The estimated duration of services is 12 months and the estimated starting date is 04 January 2021 ;
  4. Interested Individual Consultants may obtain further information at the address below during the Bank’s working hours: from 08:00 to 17:00 hours, Abidjan Local Time ;
  5. Expressions of interest must be received by email at the address below no later than 18 November 2020 at 17:00 hours, Abidjan local time and specifically mentioning “LOCAL IT OFFICER AT THE BANK’S COUNTRY OFFICE IN SENEGAL”.

For the attention of: IT Recruitment Team

African Development Bank

Corporate IT Services Department (CIMM)

Avenue Joseph Anoma, 01 B.P. 1387,

Abidjan, CÔTE d’IVOIRE

Phone : (+225) 20 26 22 61

Email : [email protected]

  1. Establishment of the Short List

A shortlist of three to six individual consultants will be established at the end the request of expressions of interest. The consultants on the shortlist will be judged on the following criteria based on their updated resume.

Level of education in general 20%
Educational level compared to the field of mission 20%
Years of experience in general 20%
Number of years of experience relevant to the mission 40%