JD Senior Networks Associate IPU GS7.docx
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
Strategic office context :
In 2022 the United Nations in Senegal will move to a new UN House in Diamniadio. The UN House will host all the UN organizations in Senegal, conference and meeting facilities, commercial entities, and a total of more than 1800 UN personnel.
The Independent Project Unit (IPU) provides daily operational and management services to the UN agencies resident in the UN House Diamniadio.
How can you make a difference?
Purpose for the job :
The Senior Network Associate will have the technical lead for the ICT network in the UN House.
Under the guidance and direct supervision of the ICT Manager, the Senior Network Associate provides services, implement management systems and strategies, and provide daily technical support to users of the common information management tools and technology infrastructure.
The Senior Network Associate works in close collaboration with the IPU colleagues, ICT specialists from the UN organizations, and clients in the UN House to ensure reliable, effective and efficient ICT services that are delivered in a manner that promotes client satisfaction.
Key functions, accountabilities and related duties/tasks :
- Ensure monitor network availability and performance, focusing on achievement of the following results ;
- Ensure, according to SLAs, implementation of network client application to all workstations and network devices, focusing on the achievement of the following results ;
- Ensure troubleshoot network faults, focusing on achievement of the following results ;
- Ensure implementation of network configuration changes/upgrades, focusing on achievement of the following results ;
- Ensure facilitation of knowledge building and knowledge sharing in the UN House, focusing on achievement of the following results.
More details should be found in the attcahed Job description
Qualifications :
Education :
- Completion of Secondary education supplemented with formal training at university level in Computer Science, Business Administration, Engineering or related field with training in networking and telecommunication technology. Additional Networking/ telecommunication related industry certification an asset ;
- Computer literacy and ability to effectively use standard office software, tools and technologies ;
- Must pass the English Administrative Support Assessment Test (ASAT) – formerly known as the Clerical Exam.
Experience :
- Seven years practical work experience in information technology, including systems administration and operations, network computing, systematic methods of trouble shooting and analytical problem solving, providing assistance to users on IT services, and use of applications and diagnostic tools. Practical experience in Global Network Problem Resolution, Infrastructure Operations, Service Operations, and practice in network operations ;
- Broad exposure to substantive Windows systems work reflecting major IT developments in such areas as client/server computing and applications, database administration/engineering, operating systems development, internetworking desirable.
Language requirement : Fluency in French and working knowledge of English required. Knowledge of the local language or another UN language is an asset.
For every Child, you demonstrate…
Competencies required :
Core Values :
- Care ;
- Respect ;
- Integrity ;
- Trust ;
- Accountability ;
Core competencies :
- Demonstrates Self Awareness and Ethical Awareness (1) ;
- Works Collaboratively with others (1) ;
- Builds and Maintains Partnerships (1) ;
- Innovates and Embraces Change (1) ;
- Thinks and Acts Strategically (1) ;
- Drive to achieve impactful results (1) ;
- Manages ambiguity and complexity (1).
Functional Competencies :
- Analyzing (2) ;
- Applying Technical Expertise (2) ;
- Planning & Organizing (2) ;
- Following Instructions & Procedures (2).
View our competency framework at : UNICEF_Competencies.pdf
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks :
- Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service ;
- Only shortlisted candidates will be contacted and advance to the next stage of the selection process.