Recrutement d’un consultant principal en matière de classification des entreprises, Côte d’Ivoire

REQUEST FOR EXPRESSIONS OF INTEREST

“Recruitment of Senior Business Classification Scheme Consultant”

AFRICAN DEVELOPMENT BANK

Avenue Joseph Anoma, 01 B.P. 1387, Abidjan, CÔTE D’IVOIRE

Corporate IT Services Department (CHIS)

E-mail: [email protected]

Telephone: (+225) 27 20 26 22 61/ (+225) 27 20 26 25 83

1. The African Development Bank hereby invites Individual Consultants to indicate their interest in the following Assignment: Senior Business Classification Scheme Consultant. 

1. The Bank is engaging in the implementation of its Digital Strategy and various Bank Units are collaborating to help automate business processes in creative yet effective and efficient manner. Among one of those initiatives is the SANKOFA Programme, which is being implemented in close collaboration with the General Secretariat (PSEG), the Corporate Services and Human Resources Complex (CHVP) and implementing units. The programme needs to be scaled up and implementation Bank-wide needs to speed-up.  One core component of the Programme consists of applying business classification scheme, Disclosure and access to information, recordkeeping requirements in a file plan on the one hand, and on the other, building effective document review and approval workflow processes that need to include digital signature, essential business processes integrated and ends with records capture at process value chains. This “SANKOFA” application is being implemented and the Senior BCS Consultant will play a key role for its Bank-wide implementation by helping speed up the BCS capture and file plan creation. The objective of this consultancy is to accelerate provision of business metadata requirements through consulting services for the ongoing SANKOFA program implementation. The Senior Consultant will liaise with relevant Bank Units and Departments to develop a Business Classification Scheme, based on the function’s activities, transactions and business processes of these Bank Units/Departments and the documents that are generated from these activities. He/She will also coordinate the work of two Junior Consultants, as well as take part in the training of users and perform other duties as assigned. The consultant duties will include the following:

Part I: Business Classification Scheme 

• Manage the creation, maintenance, and execution of metadata and taxonomy structure per existing standards and best practices;
• Review documentation of existing and ad hoc activities list, storage maps, and other information resources about Bank units to derive preliminary Business Classification Scheme (BCS) to be improved with units interview and review;
• Classify the Bank’s activities, across business complexes, departments and units, as designed by the Bank, with focus on Functions, Activities, Transactions and Business Processes;
• Clarify and capture Bank Activities’ values (Vital/Critical, Important, Essential), their need for higher or lower security classification, the roles that perform these activities, to inform records values, security level and retention in file plan;
• Supervise and coordinate the work of two Junior Consultants;
• Coordinate the translation of gathered requirements into a file plan that will be implemented in SANKOFA;
• Support the implementation of the BCS and records file plan in SANKOFA;
• Format the BCS and file plan in ways that make them easy to implement;
• Test and validate of BCS before and after implementation in SANKOFA for improvement.

Part II: Coordination 

• Coordinate Junior Consultant(s) work for efficient and effective and faster delivery of file plan for implementation based on priorities and changes;
• Coordinate all efforts of information gathering, documentation review, interviews, focus groups discussions;
• Enforce proper tagging and asset categorization;
• Monitor existing use cases and propose future use cases.

Part III: Other duties as assigned 

• Support all other SANKOFA initiatives or activities including change management and training.

1. Deliverables 

1. A highly usable Business Classification Scheme and records file plans 

Part of SANKOFA implementation involves the intellectual organization of Bank business complexes, departments ad units, as designed by the Bank, in terms of Functions, Activities, Transactions and Business Processes. Records generally inherit their subject, value, retention and security classifications from the BCS, business processes, their contents, regulations (GDPR) and rules that apply to them. The SANKOFA Team is working on supporting records classification based on the information Bank entities (complexes, departments, regions, divisions) share about their Functions, Activities, Transaction and Documents/Records types received/created at each step of the business process for each activity. The goal is to identify, collect, rationalize and simplify the hierarchical classification in order to achieve a more comprehensive, harmonized, reusable and easily implementable BCS and Bank-wide document and records filing plan (or file plan). 

The Senior BCS Consultant is expected to coordinate all efforts of documentation review, interviews, focus groups discussions, junior Consultant’s work supervision and deliver on a highly usable Business Classification Scheme with view to implementation as specified by, and in coordination with, the SANKOFA Team.

1. An implementation plan, testing and improvement of the BCS/File Plan 

Once the BCS/File plan has been developed the Senior BCS Consultant will coordinate

with the SANKOFA Technical Team in confirming its accurate configuration on the SANKOFA platform. This will require extensive testing with the BCS team and with SANKOFA Key Business users. The Senior BCS Consultant will be expected to document the process at each stage, identify issues and suggest remedial action.

• Training of users 

Encouraging user adoption of SANKOFA requires that they have a clear and comprehensive understanding of the purpose, business processes, document classification and archiving policies. In addition, users will be provided with training in the use of the SANKOFA platform to manage work documents and information. The Senior BCS Consultant will be expected to play a key role in the training and sensitization of Bank staff as part of the SANKOFA roll-out 

1. Required skills and qualifications: 

• The assignment requires the services of a qualified Consultant with extensive and substantial experience in Business Classification Scheme, Records File Plan, Enterprise Taxonomy, Business Process and who is familiar with change management.
• The Consultant must demonstrate solid and proven experience with development and implementation of BCS and File Plans;
• The Consultant must possess minimum of five (05) years of proven relevant work experience preferably gained in a bilateral and/or multilateral organizations or government agencies;
• Consultant must possess an excellent oral and written command of one of the Bank Group’s working languages, and a good working knowledge of the other language; 
• The Consultant must have a University degree, preferably a Master’s degree or higher, in a relevant field such as, but not limited to: Ontology (Computational Ontology); Applied/Computational Linguistics, Business Law, Business Process Engineering/Re-engineering) or Library & Archives sciences; Relevant practical and demonstrated experiences can be considered a substitute for the degrees in the specific domains;
• The Consultant must have a good knowledge of Information Management / Records Management theories, principles, best practices and standards such as ISO 26122, ISO 23081 and ISO 15489;
• The Consultant must have knowledge of Information Management, Business Process Analysis, Records Management, Metadata systems/technology and possess the ability to assess implications of implementations, with view towards usability for users and sustainability for both the users and the Bank;
• The Consultant must have excellent interpersonal and communication skills, and be able to influence at multiple levels within the Bank and promote cross-functional collaboration;
• The Consultant must have Management or at least team supervision experience;
• The Consultant must have advanced skills in the areas of analytical thinking, multi-tasking, be timely-delivery-oriented, client-focused, and doing one’s best as part of teamwork will be an asset;
• The Consultant should be practice-oriented, with drive to deliver, test implementation and able to improve the BCS/File plan.
• Previous experience of user engagement as part of sensitization, user training or requirements gathering activities, will be an advantage.

1. The Corporate Information Technology Services Department (CHIS) invites Individual Consultants to indicate their interest in providing the above-described services. Interested Consultants shall provide information on their qualifications and experience demonstrating their ability to undertake this Assignment (CV, documents, reference to similar services, experience in similar assignments, etc.). 

1. The eligibility criteria, the establishment of a short list and the selection procedures shall be in conformity with the Bank’s procedures for the acquisition of consulting services funded by the administrative or capital expenditure. Please, note that interest expressed by a Consultant does not imply any obligation on the part of the Bank to include him/her in the shortlist. 

1. The duration of services is six (06) months, and the estimated starting date is 01 July 2021. 

1. Interested Individual Consultants may obtain further information at the address below during the Bank’s working hours: from 08:00 to 17:00 hours, Abidjan Local Time. 

1. Expressions of interest must be received by email at the address below no later than Tuesday, 25 May 2021 at 17:00 hours, Abidjan local time and specifically mentioning “Senior Business Classification Scheme Consultant”. 

For the attention of: IT Recruitment Team African Development Bank 

Corporate IT Services Department (CHIS) Avenue Joseph Anoma, 01 B.P. 1387, Abidjan, CÔTE d’IVOIRE 

Tel : (+225) 27 20 26 22 61

Email : [email protected]

1. Establishment of the short list

A shortlist of three to six individual consultants will be established at the end the request of expressions of interest. The consultants on the shortlist will be judged on the following criteria on the basis of their updated resume.