Avis de recrutement d’un spécialiste en résilience d’entreprise H/F, Brisbane, Australie

Job no: 505314

Work type: Full Time

Location: Brisbane

Categories: All Business Resilience / Crisis Management

About Virgin Australia Group

Virgin Australia Group is a major Australian airline headquartered in Brisbane, Australia. The company operates scheduled domestic and short-haul international flights, charter and cargo services, and the award-winning loyalty program Velocity Frequent Flyer. The Group has been a competitor in the Australian aviation landscape for more than 20 years.

The company is now embarking on an exciting new chapter in the next stage of our journey. In September 2020, US private equity firm Bain Capital acquired Virgin Australia in a $3.5 billion deal. The airline has now re-launched as a mid-market carrier with a renewed focus on small and medium sized businesses, price-sensitive corporates and premium leisure travellers. and holiday makers.

Since November, Virgin Australia has been working on a plan to set itself up for future success. The Group has worked to ramp up flying, simplified its organisational structure, confirmed plans for 25 new 737 aircraft to renew and grow the fleet, and signalled deeper investment in technology and customer experience.

The Group recently appointed several new faces to its Executive Leadership Team, all with a proven track record and deep experience in aviation or consumer-focussed businesses.

Virgin Australia Group prides itself on recruiting the right people to meet the challenges ahead. No matter their role – our employees share an enormous amount of passion for our guests and ambition to be the most loved airline in Australia.

The Business Resilience Specialist role:

The Business Resilience Specialist will possess superior organisational skills and enjoy the opportunities of an unusual, challenging, but rewarding role. They will thrive on being part of a high performing team, enjoy variety and complexity, and ooze initiative, energy, and drive

The term “Business Resilience” at the Virgin Australia Group is an all-encompassing programme that covers the following aspects:

  • Emergency Response – think aircraft accident, hijack response ;
  • Business Continuity – think disaster recovery, loss of IT, loss of systems, loss of people, loss of facilities, loss of suppliers ;
  • Contingency Planning – think natural disasters, pandemics, acts of terrorism, breaches of sensitive data ;
  • Organisational Resilience – think succession planning, bench strength, fatigue management ;
  • Crisis Management – the consistent framework of tools, systems, roles, facilities, and leadership to manage any of the above.

The Business Resilience Team works across the Virgin Australia Group to guide and influence the organisation to deal with this variety of crisis events, minimising impacts, and bouncing back to recovery quickly.

The Team works across all divisions and departments in the Group and at all levels of the organisation, to support and advise them on their resilience responsibilities, as well as working with partners such as Airports, Governments, and other Airlines.

Success by the BR Team is achieved by being the epitome of teamwork, initiative, customer service, stakeholder engagement, and attention to detail.

Each member of the BR Team is:

  • Assigned a portfolio of projects and tasks
  • Allocated as relationship manager to a number of departments and teams

Finally, the Team also stand ready and on-call to respond at short notice in an actual crisis, including being deployed to the site of an incident with little or no warning.

 

What you need to be successful:

  • Demonstrated understanding of airline or similar logistical operations ;
  • Understanding of crisis management, contingency planning, or risk management principles ;
  • Demonstrated experience in solving complex problems in high pressure / crisis environments ;
  • Demonstrated ability to “get things done” but in an engaging, positive, calm, and quietly confident manner – not officious, forceful, or confrontational ;
  • Demonstrated and excellent abilities in developing procedures, processes, training, presentations ;
  • Exposure to a multi-disciplinary team environment, and proven ability to deliver on departmental results ;
  • Strong experience in writing procedures, reports, findings, and recommendations ;
  • Strong experience in leading project or work streams, or chairing Working Groups or Project Groups.

 

Ready to spread your wings?

Boarding for this opportunity won’t last long – register your interest today by submitting an application via the link.

Virgin Australia is an equal opportunity employer and is committed to creating an inclusive culture and supportive environment for our people.

Advertised: 19 Aug 2021 E. Australia Standard Time

Application close: 02 Sep 2021 E. Australia Standard Time

Apply here