IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.
1. Organizational Context
- Organizational Setting
The post is located in the Finance Division of the Department of Program Planning and Finance. The Finance Division is responsible for the management of WIPO’s financial accounting and reporting, treasury management, and compliance with financial policies and procedures. Included within these responsibilities are the management of the Organization’s cash position, production of statutory financial reports and other financial information, and coordination with oversight and financial control activities.
- Purpose Statement
The incumbent is responsible for managing all phases of business process change projects, from initiation to operational deployment. The incumbent is also required to support Finance Division users in the resolution of complex issues with the Administration Information Management System (AIMS), an integrated software suite of business applications (ERP). The incumbent serves as the primary interface between Finance Division users and technical teams and is responsible for aligning IT solutions with business requirements. The incumbent ensures overall coherency and optimal integration of the ERP solution.
- Reporting Lines
The incumbent works under the supervision of the Director, Finance Division.
- Work Relations
The incumbent interacts with a range of colleagues mainly within the Department of Program Planning and Finance, but also with other Programs when proving support on Finance processes.
2. Duties and Responsibilities
The incumbent will perform the following principal duties:
a. Manage projects and define and/or oversee the development of functional specifications, business solution design and resource requirements, prototyping and testing, the timing of deliverables, and operational deployment; document business processes, produce data and process flow diagrams and maps;
b. Prepare business cases, in collaboration with business/functional owners, which define potential benefits, options for achieving these benefits through the development of new or changed processes, and associated business risks; identify stakeholders and their business needs;
c. Provide support to users and analyze user requests to identify the business needs of stakeholders; assess the functionality of operational processes, identifying opportunities for simplifying, streamlining, and enhancing processes and systems to increase efficiency;
d. Coordinate with AIMS support, track and monitor progress against business plans, business requirements, quality measures, and standard processes;
e. Reconcile data, analyze reconciling items and specify enhancements both to increase the amount of data processed automatically and to combat the risk of misrepresentation, fraud or abuse; contribute to data quality improvement initiatives, as needed;
f. Work closely with subject matter experts to ensure that adequate user training, change management and solution adoption is an integral part of the change process; keep abreast of developments in the field and initiate and promote change;
g. Prepare, maintain and update functional and user documentation on business processes and IT systems and tools; develop training materials and deliver training and presentations;
h. Develop effective reporting tools to ensure that data, information and control requirements are met; contribute to the strengthening of the internal control system;
i. Conduct research on specific topics as assigned, evaluate data, present results and prepare reports;
j. Perform other related duties as required.
3. Requirements
Education (Essential)
Advanced university degree in accounting, finance, information technology or a related discipline. A first-level university degree in one of the afore-mentioned fields plus two years of relevant professional experience in addition to the experience requested below may be acceptable in lieu of an advanced university degree.
Education (Desirable)
Project management certification, preferably Prince2.
Experience (Essential)
At least seven years of relevant professional experience in business analysis.
Experience with ERP business practices in relation to PeopleSoft Financials Modules (AP/AR/BI/GL/AM), Commitment Control and Procurement.
Experience with business process analysis and modelling.
Experience (Desirable) :
Relevant professional experience in accounting;
Experience in a similar post within the United Nations common system;
Experience of PeopleSoft HR Global Payroll.
Language (Essential)
Excellent written and spoken knowledge of English.
Language (Desirable)
Knowledge of other official UN languages, particularly French.
Job Related Competencies (Essential) ;
Good knowledge of financial operational procedures and processes within a large organization.
Knowledge and understanding of computer systems design, testing and deployment.
Good training and presentation skills and ability to communicate technical subjects to a non-technical audience.
Good organizational and time management skills.
Good analytical and problem-solving skills.
Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.
Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Job Related Competencies (Desirable)
Good understanding of and experience with the UN financial business processes.
Technical skills in SQL and People Tools.
Knowledge of Tableau (Designing reports/stories).
4. Organizational Competencies :
- Communicating effectively;
- Showing team spirit;
- Demonstrating integrity;
- Valuing diversity;
- Producing results;
- Showing service orientation;
- Seeing the big picture;
- Seeking change and innovation;
- Developing yourself and others.
Mobility: WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization. Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.
Annual salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment. Please note that this estimate is for information only. The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice. The figures quoted below are based on the November 2022 rate of 78.6%