Avis d’appel d’offres : CTG recherche un Bureau des services d’information, de conseil et d’orientation en Ethiopie.

Avis d’appel d’offres : CTG recherche un Bureau des services d’information, de conseil et d’orientation en Ethiopie.

Role objectives

• Develop and implement any Information, Counselling and Referral Services (ICRS) for the NDRP program.
• In collaboration with NRC prepare a SOP for ICRS.
• Conduct training for case workers to provide the services to XCs and capture data for the DREAM Management Information System.
• Ensure that accurate and timely information is provided to XCs/participants on available services and support.
• Provide counselling and support to program participants to help them make informed decisions about their reintegration process.
• Develop and maintain a referral network with relevant service providers to ensure program participants have access to the support they need.
• Manage the collection, analysis and reporting of data relating to the services provided by the ICR system.
• Monitor and evaluate the effectiveness of the ICRS and make recommendations for improvement.
• Collaborate with other members of the DDR team to ensure the ICRS is integrated into the overall program.
• Ensure that all client information is treated with confidentiality and sensitivity.

Project reporting

• Manage the collection, analysis and reporting of data relating to the services provided by the ICR system.

Key competencies

• Experience in developing and implementing information, counselling and referral systems.
• Desirable – knowledge of disarmament, demobilization and reintegration processes.
• Excellent communication and interpersonal skills.
• Strong data analysis and report writing skills.
• Ability to work independently and as part of a team.
• Ability to work effectively under pressure, prioritize work and meet deadlines.

Further information

• The position is open to Ethiopian nationals;
• Qualified female candidates are encouraged to apply for this role.