Avis de recrutement : iMMAP recherche un Coordinateur des systèmes d’information à Kabul, Afghanistan.

 

 

 

 

 

Organization

iMMAP is an international not-for-profit non-governmental organization (NGO) that provides targeted information management support to partners responding to complex humanitarian and development challenges. For more than 17 years, we have promoted a measurable change in people’s lives through our core philosophy: better data leads to better decisions and, ultimately, better outcomes. Our expertise in data collection, analysis, and presentation has revolutionized the decision-making process for our diverse, multi-sectoral partners who seek enhanced coordination and sustainable solutions through information management. iMMAP’s mission is to be the first port of call for information and knowledge management expertise within the humanitarian and development community.

 iMMAP was formed in late 1998 to lead the first internationally coordinated effort to combine information management, sociology, and geographic information system (GIS) technology to define the scourge of landmines and explosive remnants of war (ERW) and measure their impact on communities. In 2001 the United Nations asked iMMAP to take what it had learned and developed in addressing the ERW threat and apply this to coordinating humanitarian activities in Afghanistan. Since that time, iMMAP has deployed at the request of the United Nations and international donors to most major humanitarian crises on the global scene.

Scope of Work

As the Information Systems Coordinator for iMMAP’s program in Afghanistan, you will play a crucial role in supporting the humanitarian sector by supervising and supporting the ReportHub and Humanitarian Spatial Data Center (HSDC) platforms. ReportHub is a widely used platform that provides vital support for the humanitarian sector and cluster coordination, serving approximately 120 organizations across Afghanistan. The HSDC provides information on populations, infrastructures, and areas at risk of natural hazards, enabling more effective humanitarian programming and support for disaster risk reduction efforts. In this position, you will be responsible for providing direct technical supervision of both platforms, ensuring that all required technology upgrades are made to improve flexibility and adaptability in response to emerging needs in humanitarian programming.

You will report to the Country Representative and work closely with the Technical Advisor in Afghanistan, collaborating with the iMMAP Chief Technology Officer to oversee the management of iMMAP online platforms. As the Information Systems Coordinator, you will also develop and maintain relationships with humanitarian partners and supervise the quality of services delivered to them according to iMMAP standards.

Responsibilities:

Technical Supervision:

  • Directly supervise the ReportHub and HSDC platforms, ensuring that they are maintained and upgraded to meet emerging needs in humanitarian programming.
  • Propose innovative platform functionalities, new systems, and solutions to partners, and contribute to the concept note and proposal writing.
  • Supervise the development and management of the ReportHub and HSDC databases.
  • Lead the team in prioritizing and resolving platform-related issues by coordinating with the developer team to ensure a quick and effective resolution.
  • Encourage a collaborative team environment and support team members in developing their problem-solving skills to address issues more efficiently.
  • Ensure that the developer team is equipped with the necessary resources and information to resolve issues efficiently and to a high standard of quality.
  • Foster a collaborative team environment and support team members in developing their problem-solving skills to address issues more efficiently.
  • Support implementing agile project management methodologies and use of proper project management tools to manage and oversee the program.

Coordination:

  • Collaborate with the iMMAP Afghanistan IM team to identify needs that could be addressed by the IM systems/platforms.
  • Oversee the management of iMMAP online platforms ReportHub and HSDC, supporting all goals and strategies of the iMMAP Afghanistan Program.
  • Regularly engage with partners to ensure that their needs are identified and addressed through the development and maintenance of the HSDC and ReportHub platforms, including supervising the reactivation, technical maintenance, and development of the platform.
  • Promote the effective use of the platforms by producing and contributing to situation reports, newsletters, infographics, and maps.
  • Provide exceptional quality of service to internal and external stakeholders, and establish and manage an efficient and responsive helpdesk function to ensure that all users receive timely and effective support.
  • Monitor and analyze staffing and resources versus partners’ requirements to identify opportunities or issues in service delivery or capability and recommend implementation of new solutions and/or improvements to current systems, if needed.
  • Perform additional duties as may be assigned by the Country Representative and/or Technical Advisor.

Team Management:

  • Manage, coordinate, and provide leadership to team members to ensure deliverables are completed on schedule following established timeframes and the expected outcomes are achieved.
  • Evaluate, recommend, and refer any possible training/capacity-building opportunities for team members for staff personal and professional improvement.
  • Work with team members to implement organizational policies, standards, and processes that ensure all outputs and outcomes are integrated, secure, and compliant with relevant internal policies and rules.

Compliance and Quality Assurance:

  • Ensure compliance in the area of accountability and data integrity within and among team members, and report and/or resolve issues of non-compliance.
  • Ensure sufficient capacity for the CS/MEAL team in demonstrations and training sessions related to platforms.
  • Adhere to iMMAP branding guidelines for all iMMAP products and correspondences.
  • Engage and encourage team members to create and maintain relevant (technical) documentation.

These responsibilities are vital to the success of iMMAP’s program in Afghanistan and are integral to improving the lives of vulnerable populations. As the Information Systems Coordinator, you will be at the forefront of this work, leading the way in delivering effective and efficient humanitarian programming.

Requirements

EDUCATION

Graduate of an Institute or University in the field of Information Technology, Information Management, Geography, GIS, or Computer Sciences.

EXPERIENCE

  • At least 5 years of progressively responsible experience in humanitarian information management, GIS, remote sensing, and database management/administration.
  • Experience in collaboration and partnership with humanitarian actors (Clusters, INGOs, NGOs…)
  • Advanced knowledge of programming theory and relational database principles.
  • Advanced knowledge of software engineering theory and applications would be an asset.
  • Project Management experience is a must, and leading Software development projects is a pre.

Deadline : 20 June 2023

Application process