airBaltic recrute un conseiller de vente et de service dans le centre d’appels (compétences en finnois)

 

We will entrust you to :

  • Answer customer phone enquires according to Service standards ;
  • Make, handle and process reservations following ticketing rules and procedures ;
  • Check and handle incoming customer enquiries by fax and e-mail ;
  • Check and handle reservation system queues ;
  • Sell airBaltic ancillary products and services ;
  • Issue airBaltic traffic documents in accordance with airBaltic rules and procedures ;
  • Support Travel agencies and Partner airlines with relevant information ;
  • Process sales reports according to procedures.

What You will need to succeed :

  • Fluent in Finnish and English ;
  • Latvian and/or Russian language knowledge will be as a preference ;
  • Excellent interpersonal and communication skills ;
  • Customer service oriented person ;
  • Team player ;
  • Ability to work under pressure ;
  • High sense of responsibility and problem solving skills ;
  • Computer literacy.

Apply till July 31, 2020

 

Apply here