Appel à candidature : Save the Children International recherche un(e) Chef(fe) de projet senior – Services partagés mondiaux pour la gestion de la relation client (CRM) en Australie.

 

 

 

 

 

 

EXPERIENCE AND SKILLS

Essential 

  • Previous experience of delivering projects focused on the transformation journey of a Customer Relationship Platform for a global organisation
  • Extensive track record of successfully managing projects and programmes with multi-location roll outs and accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
  • Experience in establishing and embedding Agile methodology to deliver successful projects
  • Demonstrable experience and in-depth knowledge of programme and projects practices and standards (SCRUM, and others like Prince2, etc.)
  • Proficient demonstrable skills in managing and reporting on a project in compliance with a project delivery methodology in conjunction with a PMO function
  • Proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
  • Strong understanding of scope and change management
  • Comprehensive management and influencing skills with experience of working with senior level executives
  • Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
  • Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
  • Strong business requirements collection, and process/workflow analysis skills including understanding of traceability
  • Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
  • Able to demonstrate instances of initiatives that have delivered organisational benefits
  • Cultural awareness required for international delivery
  • Experience in managing offshore project team members
  • Advanced analytical and problem solving skills
  • Intellectual curiosity and the ability to question thought partners across functional areas
  • Ability to effectively prioritise work and agree and communicate priorities within the team
  • Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business.

Desired:

  • Project delivery experience relating to Salesforce CRM;
  • Non-profit sector knowledge/experience;
  • Proven experience of using and leading change management activities including change impact assessment, stakeholder management, managing resistance, building change capacity, designing and defining roles and responsibilities.

We can offer circa £60,000 per annum (If based in UK) with an option of flexible working hours. If the role is based outside of the UK, National T&C (including pay) will apply.

This role can be based in any existing Save the Children International Regional or Country office location on approval, provided the successful candidate has proof of eligibility to work from the preferred location.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your salary expectations.

Application process

Apply before 23 March 2023