EXPRESSION OF INTERESTS
AFRICAN DEVELOPMENT BANK
Headquarters
CONSULTANCY SERVICES – TERMS OF REFERENCE
Brief Description of the assignment: Knowledge and learning consultant
Department making the request: SNOQ
Place of assignment: Homebased
Period of assignment: June 2021 – December 2021 (6 months)
Expected start date of the assignment: July 2021
Closing date for expressing interest: 26 May 2021at 5:00PM (Abidjan) local time.
Expression of interest to be submitted to: [email protected] And [email protected]
Questions/ clarifications to be addressed to: [email protected]
- Background
The Operations Committee Secretariat & Quality Assurance Department (SNOQ) works to continuously enhance the quality and timely delivery of bank operations, adopting a one-bank approach from identification to completion, with a view of enhancing of development impact of operations.
As per the Bank’s Integrated Quality Assurance Plan, management initiated the Operations Academy aimed at establishing and institutionalizing a comprehensive and compulsory curriculum in the form of online courses, with the primary objective to strengthen knowledge of operations staff. The Operations Academy which is meant to ensure that all operations staff have similarly strong foundations in Bank processing, rules, standards and tools include a core component, the Gateway, complemented by a set of Pathways for specific groups of staff in key operational roles.
The content of the Operations Academy includes a Gateway component that covers basic aspects of Bank operations, followed by specialized e-courses for Country Managers, Task Managers, Investment Officers and Country Programme Officers.
The Quality Assurance Division (SNOQ.2) will recruit a consultant to work collaboratively with staff in the Division and other Departments to support the development of content for e-learning courses of the Operations Academy. The consultant will also be requested to handle various responsibilities in line with the overall mandate and work program of the division.
- Duties, Responsibilities and Expected Achievements
The consultant is mainly expected to support the development of base content for e-learning courses under the various pathways of the Operations Academy. She/He is expected to bring expertise in transforming explicit knowledge on thematic and processes into the base content for an e-course. Specific duties and responsibilities are outlined hereunder:
- Contribute to the development of curricula and training materials related to Bank operations, including designing content for online courses for the Operations Academy (PPT, narratives, translation, etc.);
- Review Bank’s strategies, policies and practices with a view of creating base content for future e-courses for the various pathways..
- Assist in liaising with operations and non-operations departments for the purpose of developing online training;
- Contribute to operational analytical work produced by the division as well as knowledge dissemination activities; and
- Support the outreach and communication activities of the Division.
- Undertake any other tasks/assignments as assigned by the Manager SNOQ.2.
- Essential Qualifications and Experience
- Hold at least a master’s degree in business administration, economics, development studies or related disciplines.
- Minimum of five years proven relevant work experience in development cooperation gained in an International Organization including experience related to project design, portfolio management, development issues and delivery of training materials.
- Experience as trainer, facilitator or instructor for workshops and learning events.
- Practical experience in dealing with portfolio management and country office management issues.
- Knowledge and practice of operational policies, procedures, and review processes of multilateral development banks or other development agencies, would be an asset
- Experience with e-learning development would be plus.
- Excellent inter-personal and communication skills.
- Language skills
English and French are the working languages of the African Development Bank. For this position, the consultant is required to be able to communicate and write effectively in French or English, with a very good working knowledge of the other language.
- Duration of the assignment and payment modalities
The duration of assignment will be for six months and the estimated starting date is July 2021.
Payment of honorarium will be on a monthly basis after satisfactory execution of duties assigned.