MSF Belgique recrute un(e) Responsable de l’engagement communautaire à Abidjan en Cote d’Ivoire.

Main responsibilities

Cycle of Knowledge Management

• Define the Community Engagement framework, vision, and ambitions in line with the Strategic Vision of the Medical Department, and the department’s identified priorities and plan its implementation.

• Supporting operational teams in applying principles of community engagement in their projects, and throughout the humanitarian project cycle.

• Propose and define multi-years priorities according to the medical department planning and WaCA Strategic Plan.

• Provide technical oversight for projects and missions, strategic direction and ensure appropriate support for the implementation of the community engagement during the moments in the humanitarian response.

• Build a summary and assessment of lessons learnt by conducting a capitalization on previous work on community engagement done at MSF WaCA Missions (studies, evaluations, guidelines, outcomes from stand-alone projects across all missions and projects, etc.).

• Develop and implement a monitoring framework on Community Engagement

• Develop a capacity building program and community of practice across all missions.

• Work with the HR department to adapt the job descriptions for different profiles, to include the roles and responsibilities related to integrating processes of community engagement.

• Conduct operational research using a mix of approaches to document the entire humanitarian program gaps and its outcomes for improvement.

• Build networks and relationship building with the different departments, operational centres, intersectional actors to reach the aforementioned goals.

• Use different digital tools to disseminate considering the challenges we face in different territories regarding connectivity, privacy.

• In close collaboration with the healthcare quality improvement Manager, identify relevant or actionable elements of healthcare knowledge for community engagement processing, and dissemination.

• Identify best practices for the knowledge repositories of the Department and implement them whenever is possible. motivation, development, and internal communication of the staff in the project under his/her responsibility, to ensure having the appropriate team in terms of size, capabilities, and skills.

• Reporting any irregularities to the medical coordinator and PMR in addition to NAM, MAM, supervisors… and develop actions plan with field teams.

• · Producing community engagement reports with information and recommendations for the medical periodic reporting.
• Work with innovation team on initiating new initiatives for community engagement and use of technology.

Education

• · Educational background in social sciences or public health.
• · Medical and paramedical professionals may be considered, but they must have prior work experience with community engagement and participatory processes in medical-humanitarian contexts.

• Master’s Degree preferred.

Competencies

• Excellent Strategic Vision skills;

• Communication skills;

• Good Leadership skills;

• Strong Development skills;

• Strong Service Orientation skills;

• High level skills in Teamwork and Cooperation.

Professional experience required

• At least 3 years of experience working with community engagement or participatory processes in medical-humanitarian settings;
• Minimum 3 years of Project management experience in the field with MSF (or other similar organisations);
• Experience in capacity building and/or training development is an asset.
• Experience in change management is a strong asset.
• Experience in monitoring and evaluation is an asset.
• Experience in applying qualitative approaches is a prerequisite.
• Experience with a mentoring approach, the demonstrate ability to accompany teams and persons in their practice.
• Experience in the creation of learning materials and training people is preferable.

Languages Skills

• Working proficiency in English and French.

Computer Skills

• MS Office suite (mainly MS Word, Excel and Powerpoint).

Deadline: 17^th November 2023 18:00 GMT

Application process