Avis de recrutement : OIM recherche un.e Chef.fe de l’unité Infrastructure et opérations en Espagne.
Under the direct supervision of the Director of ICT/CIO, the Chief, Infrastructure and Operations Unit will be responsible for planning and managing the enterprise-wide technology infrastructure strategy, architecture, standards, and transformation.
Core Functions / Responsibilities:
- Formulate the strategy and framework for, and direct all work related to, the operation of theInternational Organization for Migration’s (IOM) global ICT infrastructure, including telecommunications and computer systems, platform integration between IOM Headquarters (HQ) and Country Offices (CO), conference services and data centre services both cloud and on-premises; and, ensure agility and responsiveness to evolving business objectives, requirements, and growth.
- Advise the Chief Information Officer (CIO) and critical business sectors on capabilities in relation to business continuity and direct the implementation and maintenance of such capabilities with regards to IOM’s global ICT infrastructure.
- Define and direct the portfolio of work and exercise significant and strategic human and financial asset management. Flexibly deploy and redeploy resources into value-added activities and away from areas without comparative advantage in accordance with the Results-Based Management Framework and underpinned by major service level agreements and key performance indicators.
- Assess and authorize innovative sourcing strategies for the provision of ICT infrastructure both at IOM HQ and CO and ensure the management of the same.
- Plan and direct major tenders related to ICT technical services and operations. Manage critical and complex contracts or agreements with external service providers or partners. Develop solutions to unprecedented or unique problems. Anticipate and manage changes to internal processes and staff competencies.
- Lead the ICT Service Management and the Service delivery activities spreading a culture of customer-centric orientation within the division.
- Seamlessly integrate ICT technology roadmaps and operations strategies into overall enterprise architecture eco-system. Lead the long-term strategic thinking for all ICT systems architecture in coordination with business and ICT stakeholders; Lead the development of IOM’s technology roadmap, design and consolidate enterprise-wide technology infrastructure and platforms.
- Organize resources, establish priorities for and direct the implementation of major ICT technical projects aimed at developing or reinforcing critical ICT capabilities, ensuring that they improve service delivery, deliver business value, and are implemented on time, within the allocated resources, and in line with information security requirements.
- Maintain keen awareness of technological developments, the needs of the Organization and industry best practice, and advise Senior and Executive Management on the opportunities and implications for innovation or risk mitigation. Consult within ICT and with other Directors and senior staff in business sectors to ensure that overall ICT infrastructure capability and capacity meet current and future business expectations. Identify and proactively manage risk management processes to avoid critical ICT-related service outages.
- Represent IOM and provide authoritative expertise and strategic advice at international, regional and national meetings.
- Perform such other duties as may be assigned.
Required Qualifications and Experience:
Education
- Master’s degree in Engineering, Computer Science, Software Engineering, Business Management, or a related field with ten years of relevant professional experience; or,
- University degree in the above fields with twelve years of relevant professional experience.
- Industry professional certification of any areas above will be a distinct advantage.
Experience
- At least ten years of IT experience in relevant industry experience, including five years in a leadership role;
- At least eight years’ experience in at least two IT disciplines (such as technical architecture, solution architecture, network design/management, cloud technologies, middleware design and integration, database management or ICT operations management) in a heterogeneous environment;
- Experience in design/management or Implementation of large-scale, enterprise applications; Exposure to Data Centre Optimization, Data Centre Management Processes, Virtualization, public cloud services (AWS and/or Azure); • Experience in multi-vendor service management;
- At least six years’ experience working with multi-national or multicultural environment; and,
- Executive leadership/technology team management experience leading, managing and mentoring global teams’ growth and performance;
- Experience with cloud implementations (SaaS, PaaS, IaaS), SOA, APIs, open data, microservices, MS SharePoint and Dynamics, event-driven IT and predictive analytics.
Interested candidates are invited to submit their applications HERE via PRISM, IOM e-Recruitment system, by 16 April 2023 at the latest, referring to this advertisement.