World Vision recrute un(e) Spécialiste des affaires – Plateformes numériques à Addis Abeba en Ethiopie.
Major Responsibility
Technical Leadership & Knowledge Management
- Provide technical support to the LMMS field technical specialists on the rollout of the new LMMS/ITS version.
- Support rollout of WV DM approved mobile data collection and digital registrations, as well as explore new last miles digital and payment solutions technologies for program effectiveness and meeting Donor requirements.
- Work with IT staff to define technical support models
- Review and contribute to project proposals containing last miles digital and payment solutions such as LMMS, EVS, and others and prepare budgets for new applications.
- Coordinate field activities with the GTD department to ensure the ground implementation is supported through the applied technologies of GTD
- Link digital data management systems with digital payment solutions in close collaboration with GTD.
- Provide technical and supervisory support to WV and partners that utilizes WV’s last miles digital services, payment systems – this includes deploying digital platform such as LMMS, EVS, BCR, train or facilitate capacity building and ensure ongoing technical support is provided to them.
LMMS Technical Specialist/Focal Point
- Identify and/or verify equipment needs of WVE and its partners;
- Ready last miles digital and payment solutions’ systems (i.e. baseline database installations, software installations, configuration of hardware and other such tasks) for implementation of the software solutions under humanitarian assistance projects (e.g. food/commodities, non-food items (NFIs) and cash-based programming);
- Ensure technical support/provision for all in-country deployments by leading technical and end-user training events, and overseeing all deployments of LMMS for WV Ethiopia and its partners;
- Provide on-call technical support to WVE and partners utilizing the LMMS technology solution;
- In close collaboration with GTD deliver all system upgrades of LMMS and other last miles digital platforms to WVE and partners deployments, leading and providing support to all partner and other stakeholder engagements as needed;
- Liaise with the WVI LMMS technical team on client information management and technical support needs; new feature releases, and to, implementation, capacity building and installation of the newly released versions;
- Work closely with GTD team at for timely installation and configuration of LMMS and Other Cash Digital Platforms, upgrades, technical supports on the digital solutions.
PQ, Accountability and Risk Management
- Promote the use of digital systems for monitoring and humanitarian accountability and document lessons and share best practices to different stakeholders;
- Regularly review performances of LMMS and digital payment solutions for better service delivery;
- Ensure digital systems and processes are in place to support the identification, selection and registration of traders, or shop/business holders who will partner with WV and its partner and lead all operations related with cash and in-kind distribution through vendors.
External Engagement and Representation
- Maintain channels of communication with government, partner agencies, and other stakeholders related to last miles digital and payment solutions;
- Position LMMS and its technology suite on current programs and other emerging needs
- Conduct field level engagement/education exercises with local stakeholders through demonstrations of the system and addressing key questions on the importance of the LMMS technology suite and to eliminate barriers to smooth operations;
- Engagement with key stakeholders include staff from the external agencies, as well as donors (such as USAID, ECHO, UNHCR, and WFP country office staff, etc) and local government officials who are important enablers of using last miles digital and payment solutions technology at field level.
Personal/Professional Development
- Actively pursue ongoing personal and professional development of self and staff to enhance contribution to the organization;
- Participation/Acquiring/certification trainings on Financial Digital Solutions/Applications ( Visualization, EVS, LMMS technical and trouble shouting, Be Cash Ready);
- Participate in CaLP Level II for program staffs;
- Complete HEAT training;
- Participate and delegate online courses to field staff to build their capacit.
Required Education, training, license, registration, and certification:
- Undergraduate degree in information technology or computer science or related fields;
- Certificates on Cash Based Programming (e.g. face to face or online training;
- Fluency in English is Mandatory.
Required Professional Experience
- At least 2 -4years of experience in IT solutions and digital data management and system administration;
- Humanitarian field experience with substantial exposure to aid agencies’ commodity and aid assistance business processes under chronic and rapid emergency contexts is preferred;
- Extensive experience using digital beneficiary management, data collection, digital payment systems and data analytics, such as LMMS, CTS, Red Rose, M-Birr, iForm builder, ArcGIS, MS Power BI, etc;
- Understanding of the Android Operating System;
- Ability to troubleshoot deployed last miles, EVS, and payment solutions and document observed and collected technical problems for future capacity building and training;
- Experience of setting up mobile data collection tools, digital registration, and payment solutions
- Experience working with both local and internal partners to design programs, implement or build capacity;
- Demonstrable organizational, project management and planning skills;
- Experience in delivering varied experience user training on applied technologies;
- Understanding of program design process, and monitoring/evaluation frameworks;
- Experience in strategic thinking and planning skills, able to set priorities, prepare manageable work plans and to evaluate progress;
- Experience in applying data protection principles in Humanitarian action (e.g. ICRC, EU.
Preferred Knowledge and Qualifications:
- Excellent English communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders;
- Knowledge of the trends of new technology within humanitarian response;
- Ability to provide support, training and coaching to staff and partners;
- Familiarity with donor requirements;
- Basic financial awareness, with the ability to support budget development;
- Strong partnership and networking skills;
- Adaptable and pragmatic approach to difficult situations;
- Ability to maintain and develop good relationships internally and externally;
- Proven ability to work independently and in a team;
- An understanding of and commitment to gender equity and women’s rights in humanitarian programmes;
- Proven ability to build trust and relationships to work productively, motivate and inspire teamwork even without line management authority;
- Strong negotiation and presentation skills;
- Excellent analytical, problem-solving skills and detail orientation, even under time pressure
- Positive attitude and willingness to learn and work in a context of people with various ethnic and religious backgrounds;
- Understanding of World Vision’s standards and commitment to World Vision’s core values and mission statement, including participation in regular devotions. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context;
- Knowledge of and adherence to Red Cross and NGO Code of Conduct;
- Strong computer skills (Word, Excel, Power Point, Internet) required;
- Willing and able to travel within and outside the country for work assignments and/or to attend national, regional and partnership-wide meetings and events.
Closing date : 08/14/2023