The ICT Intern will have an exposure to learning opportunities on the below key ICT functions.
- ICT management and administration
- Network administration and application management
- Support to knowledge building and knowledge sharing
1.Opportunity to learn and work on efficient and effective ICT management and administration, focusing on achievement of the following results:.
- Participate in the maintenance of inventory of all computer, telecommunication equipment, I/O devices and software existent in the office ensuring compliance with registration and upgrades.
- Effective functioning (installation, operation and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies.
- Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
- Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis
- Performance of minor repairs on hardware equipment, as required;
- Involve in preventive maintenance of ICT Equipment regularly.
- Advice on project implementation on all activities involving ICT;
2.Opportunity to learn and work on efficient network administration and application management services focusing on achievement of the following results:
- Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files;
- Involve in the Installation, upgrading and maintenance of LAN/WAN systems, including applications used in the system;
- Management and maintenance of equipment and applications associated with electronic mail system;
- Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.
- Trouble-shooting and monitoring of network problems.
- On how to ensure UNOPS desktop and network resources protected from malicious virus attacks and work closely with the ICT Officer to deploy countermeasures in the event of the attacks.
- Response to user needs and questions regarding network access.
- Take a regular backup of the servers and restoration as per the established back up procedure.
- Support HoSS, IT Officer and Operations Team with preparation and roll out of the office business continuity management and disaster recovery plan.
- Involve in the maintenance of video conference applications and PABX operations.
- Participate in testing and installation of telecommunications hardware.
- Support to the maintenance of the Regional Office website, Intranet and related websites.
- Support the maintenance of application systems.
3. Opportunity to learn and work on providing support to knowledge building and knowledge sharing, focusing on achievement of the following results:
- Staff support on hardware familiarization and maintenance; software applications, file management/maintenance and LAN/WAN systems;
- Developing and coordinating the production of Technical Instruction Document for Training in Basic Computer Studies and training staff.
4. Perform other duties as assigned by the ICT Officer.