Under the direct supervision of the EAPMCO MCO Director, the incumbent will be responsible for the following:
Summary of Key results:
- People leadership;
- Project Office portfolio management;
- Alliance building, networking and advocacy for business development;
- Service delivery and quality assurance;
- Representation and inter-agency partnership;
- Knowledge management and innovation.
1. People leadership
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Create, foster and role model a culture of trust, empowerment and accountability within the Project Office.
- Build engagement and foster a diverse and inclusive work environment, respectful of all, and ensure that the highest standards of conduct are observed.
- Create, foster and role model a culture of respect and zero tolerance for discrimination, abuse of authority, harassment, sexual harassment and sexual exploitation and abuse. Ensure accountability for actions and perform duties in accordance with protection mechanisms and action plans, as expected by UNOPS policies, standards and commitments.
- Promote teamwork, collaboration and diversity, by providing timely guidance and supervision to the team, to enable them to perform their duties responsibly, effectively and efficiently.
- Plan, recruit, manage and develop a flexible and diverse workforce, with the skills and competencies needed to ensure optimum performance.
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Operates as an integral part of the MCO, with a shared strategy, goals and objectives.
2. Project Office portfolio management
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Under the guidance and oversight from the MCO Director, the Head of Partnerships (business development guidance only) and the Head of Programme, develop proposals and prepare project agreements in connection with identified opportunities.
- Plan and propose to the Multi Country Office Director required resources (human, financial and administrative) to achieve goals set for the Project Office.
- Establish the strategies and implementation plans for the Project Office.
- In collaboration with the partners, develop the objectives, performance measurements, standards and results expected to ensure timely and partner oriented services.
- Oversee, monitor and direct appropriate measures to maintain the safety and security of UNOPS, assets, property, information and personnel and their eligible dependents within the respective area of responsibility.
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Under the guidance from the MCO Director and with the support of the MCO Head of Support Services and the MCO Head of Programme, the Country Manager manages the overall HSSE performance in the Project Office while overseeing the implementation of all HSSE requirements
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In consultation with the UNOPS Chief of Security act as the UNOPS Security Focal Point (SFP) within the country of operation, including participating actively in the Security Management Team (SMT) and perform duties on security as outlined in the Framework of Accountability in the UN Security Management System Policy manual.
3. Alliance building, networking and advocacy for business development
4. Service delivery and quality assurance
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In close collaboration with the MCO Head of Support Services and the MCO Head of Programme, establish and maintain appropriate arrangements for ensuring excellence of business processes and quality standards as well as ensure direct operational support for delivery of the Project Office programmes/projects, including leveraging regional or corporate support facilities whenever available.
- Monitor and oversee programme/project implementation, ensure consistency of approaches and full alignment with UNOPS rules and regulations at corporate, regional and MCO level. Review projects progress, assess constraints and take corrective action, ensuring early warning of risks to the Multi Country Office, for action and/or intervention.
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Take responsibility for financial decisions/exercise financial control to ensure the fiscal health/sustainability of the Project Office, including submitting financial reports to the Multi Country Office Director.
5. Representation and inter-agency partnership
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Participate, as delegated by the Multi Country Office Director, in inter-agency and external meetings/bodies to contribute to the harmonisation of policies, practices and approaches within the UN System, such as the implementation of the UNSDCF, integrated Strategic Framework and ‘Delivering as One’.
- On behalf of the MCO Director, participate in any UN country team meetings or interagency management groups to contribute to discussions and initiatives to strengthen coherence, inclusiveness, aid effectiveness and security measures.
- In alignment with the MCO Director, keep the UN Resident Coordinator informed of UNOPS activities within Indonesia through regular communication and formal reporting on business acquisition and implementation of activities led by UNOPS as part of the UNSDCF or equivalent.
6. Knowledge management and innovation
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Contribute to the development and introduction of innovation to ensure UNOPS is continually incorporating best practice approaches.
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Contribute to the dissemination and sharing of best practices and lessons learned for corporate, regional and national development planning and knowledge building.
- Plan, implement and organise strategic capacity building of personnel, partners and stakeholders.
Impact of Results
The effective and successful achievement of results by the Country Manager directly impacts on the development and performance of the Project Office, the visibility and image of the UNOPS as an effective service provider in project services and management and consequently strengthens its competitive position as a partner of choice in sustainable development and project services in the country served.