Avis de recrutement d’un ingénieur McAfee Endpoint, Apodaca, Nuevo León, Mexique
About Atos
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Job Title: McAfee EndPoint Engineer
Location: US, Wide
Position Description:
The McAfee Endpoint Engineer is responsible for managing daily operations and administrating the McAfee ePO infrastructure and point products within client environments. The McAfee Endpoint Engineer is responsible for providing high quality support in managing, planning, monitoring, and reporting on the service and remediations.
The McAfee Endpoint Engineer is charged with managing and monitoring the enforcement of all applicable directives at a quality level acceptable to the customer. The McAfee Endpoint Engineer will devise, and review methods for monitoring, evaluating/reporting the performance. As part of a continuous process improvement role, the McAfee Endpoint Engineer will play a critical role in reporting deviations, monitoring and reporting trends, remediating non-complaint systems, and ensuring products are current.
The position is remote/telecommuting. There may be times where the EndPoint Engineer needs to be available outside of normal hours to support critical issues, meetings, or implementation windows.
Responsibilities:
- Administer McAfee ePO 5.x, perform product deployments, and troubleshoot complex issues in a large network environment ;
- Experience with infrastructure systems administration, and Operations and Maintenance (O&M) server health checks ;
- Work in a large IT enterprise environment following SOP’s and Work Instructions to provide quality customer service ;
- Provide solutions to complex issues; handle multiple tasks in a fast-paced environment ;
- Work in a group setting and able to collaborate with remote personnel of various skill levels and provide McAfee support to customers ;
- Work with minimal supervision, with attention to detail, and follow-through ;
- Ensure the Change Management procedures are followed ;
- Perform other work-related duties as assigned ;
- Present data and interact with customer as needed.
Required Skills:
- 5 years of experience in IT support or related field ;
- 3 years of experience administering McAfee ePO 5.x in a large enterprise ;
- 2 years of experience performing day-to-day activities required to administer and deploy McAfee software (Agent, ENS, ATP, VSE, DLP, MAR, TIE, etc.) to all enterprise workstations and servers ;
- Experience managing workstation and server anti-virus software, DAT files, content updates as it relates to security compliance ;
- Hands-on experience managing McAfee ePO servers, Agent Handlers, and Super-Agent Distributed Repositories ;
- Deep understanding of McAfee ePO policies, anti-virus exclusions, creating AccessProteciton rules, creating queries, reports, tags, and dashboards ;
- Knowledge and experience with remediation of vulnerabilities within the McAfee infrastructure from Security Audits ;
- Strong time management, good technical writing, presentation, and documentation skills ;
- Minimum McAfee component understanding requirement: EPO, Agent, ENS Threat prevention, Host DLP (Device Control), TIE, MAR.
Preferred Skills:
- Experience operating and maintaining enterprise level information security tools ;
- 3 years of experience performing day-to-day activities required to administer and deploy McAfee software ( HIPS, ENS WC, ENS FW, ENSL, DLP, ATP, ATD, TIE, MAR, VSEL, VSES, MSME, MOVE AV, Solidcore, etc) ;
- Experience in Systems Administration, including server & workstation troubleshooting ;
- Experience with other EDR/antivirus or FIM products (Crowdstrike, Cylance, Carbon Black, SCEP, SEPM, Tanium, etc) ;
- Experience using ticketing systems, such as ServiceNow ;
- Knowledge of firewalls and IDS/IPS ;
- Knowledge of network concepts/protocols ;
- Knowledge of SQL ;
- Knowledge of scripting/programming ;
- Basic familiarity with Linux distribution types and command line and/or MAC OS ;
- Microsoft Windows Desktop and Server OS knowledge (Win10, Server 2012 or higher).
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.