Avis de recrutement d’un assistant en informatique H/F, Kitgum, Ouganda
Job title: IT Assistant
Reporting to: Project Manager-Project Support
Location: Kitgum
Overall purpose of the role:
The IT Assistant is responsible for operations and support of IT equipment and systems in the field including, but not limited to local area networks, PCs, mobile phones, mobile satellite communications, 2-way radio, video conferencing systems, Voice system and internet links. As the primary IT contact in the field, the IT Assistant will liaise on a daily basis with IT providers and other organizations in the field for the delivery of services to staff.
Key duties and responsibilities
- Control and maintain IT systems to minimize IT service downtime ;
- Assist in performing software installations and support day-to-day systems operations ;
- Trouble shooting the LAN ;
- Hardware and software support ;
- Ensure that the anti-virus within the organization is updated on a timely basis ;
- Performing preventive maintenance service on the IT equipment on a scheduled basis ;
- Perform general repairs on IT equipment and peripherals as instructed ;
- Support to maintain an inventory schedule of all IT equipment and software in use and in the store, through diagnosing their status and performance ;
- Maintain a record of all equipment received for repairs and maintenance ;
- Ensure that internet invoices are received on time and forwarded to finance for payment ;
- Provide help desk and technical support to the users ;
- Provide Simple guidelines training to the staff during service time ;
- Report on API on a monthly basis to the Kampala co-ordination Office ;
- Respond to and resolve IT service outages by determining the probable cause, contacting the service providers where necessary and escalating if necessary.
Any other activities requested by Supervisor and senior management
Experience and technical competencies:
- 3 years’ experience in IT related position in an INGO or related agency
- Computer Technician
Education:
- Bachelor’s Degree Science in Computer Science ;
- Post Graduate Diploma in IT related studies ;
- Certificate in CISCO NETWORKING an advantage.
Languages
- Fluent in English
- Local languages an asset
Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.
We only accept applications sent via our online-application form on www.drc.dk under Vacancies. Applications close on 13th August, 2021.
Equal Opportunity
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels in light of this, women candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunity: DRC is an equal opportunity employer, we value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethinic origin, colour, race, marital status or other protected characteristics.
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!