Avis de recrutement d’un spécialiste du service client H/F, Pologne

 

Job Description

  • Supervision of the execution of orders ;
  • Respect  TotalEnergies Group policies and procedures implementation, notably HSEQ, compliance and ethics ;
  • Answering telephone call inquiries and promoting an organization\’s products and services ;
  • Basic service calls including; billing, address change, simplistic technical support and general plan detail ;
  • Cooperation with suppliers of logistics ;
  • Providing information about lubricants products ;
  • Maintaining high-quality, long term relationships with customers ;
  • Acceptance, registrations of complaints from customers ;
  • Internal reporting.

 

Context and environment

  • General framework of TotalEnergies sales policies ;
  • Daily close cooperation with customers and suppliers  ;
  • Compliance with internal safety regulations, internal rules of safety in Total Polska (HSEQ) and the safety treatment of customers, business, and his own as a priority.

 

Candidate profile

  • Knowledge of  TP products ;
  • Excellent customer attitude ;
  • Ability to work under pressure ;
  • Ability to develop strong personal relations with customersAbility to work in the team ;
  • Secondary education ;
  • Level of English B2 ;
  • Creativity and organizational skills ;
  • SAP Knowledge is an asset.

 

  • Offer ID : 42620BR
  • Metier : Admin Sales Support/ Trading
  • Employment type : Fixed term position
  • Experience level required : Less than 3 years, Minimum 3 years
  • Employer company : TOTAL POLSKA
  • Branch : Marketing & Services

 

About us / company profile

TotalEnergies is a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, clean, reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.

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