Avis de recrutement d’un responsable de support informatique – niveau d’entrée H/F, Timisoara, Timis, Roumanie
About Atos
Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
Enterprise Operation Center (EOC) is looking for new team members who are willing to learn more about the IT domain and its processes. After the initial training period, you will be working with the team and participate in tasks and projects, seeking at securing system boundaries and sensitive data.
- Provide Level 1 mentorship inside Aplication Hosting Solutions for incidents and issues to which we are advised by our customers or by supervising systems ;
- Ticketing system oppertation ;
- 24×7 L1 support and tasks for SH/SAP/ATM/DBA ;
- Cross tower Monitoring and Incident Support ;
- SIA error handling for OSD ;
- Tackle issues ;
- Assure the operation of Hardware and Software systems ;
- Conduct all preparative actions in order to ensure full operation and availability of the environment ;
- Take all preparative actions to ensure the quality and continuous optimization based on service levels ;
- GCM level 2 ;
- Self-motivated ;
- Proactive and flexible ;
- Basic knowledge of Windows, UNIX, Linux, Database (Level 1, but not 0) ;
- Excellent command of English ;
- French\ Spanish\ German is a plus ;
- Work in shifts, 24/7 support ;
- Ability to work well as a team member ;
- Methodical and focused approach to work ;
- Very good communication abilities ;
- Initiative and good learning abilities.
How to apply:
In order to complete your application, please click on the link http://ro.atos.net/ro-ro/ and select the “careers” tab.
Choose the country (Romania), then the desire position and click Apply Now.
Complete the registration process.
Attach your CV and Letter of Intent. For more information and to see our current vacancies, access the Career section from our website http://ro.atos.net/ro-ro/. Also we’re waiting you to be our friend on Facebook page https://www.facebook.com/pages/Atos-Romania/298279900200470.
We are a company that cares about employee happiness as well as company growth. Atos offers not only an ambitious and exciting workplace, but also a rewarding work experience, with competitive pay and benefits packages:
Training and certifications: Ongoing In-depth training with current and emerging products and technologies;
Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
Compensation: Competitive salary package and relocation bonus for candidates outside West Area;
Extra vacation days.
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.