ESCAP recrute un assistant senior en systèmes d’information, Bangkok, Thaïlande
The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region.
This position is located in the Information Management, Communications and Technology Section (IMCTS), Division of Administration. IMCTS is responsible for managing ICT infrastructure for ESCAP HQ and its Sub-regional Offices and Regional Institutes (SRO/RI).
Under the direct supervision of the Information Systems Officer and overall supervision of the Chief, Infrastructure Management Unit (IMU), the incumbent is required to perform the following functions:
• Designing, administrating, installing, configuring, troubleshooting of Cisco based Local Area Network (LAN), Wide Area Network, Wi-Fi network site-to-site VNP, DMVPN, and Internet gateway.
• Administrating, configuring, and maintaining Palo Alto, Cisco ASA, and Checkpoint firewalls.
• Ensures 24×7 operations and monitoring of network infrastructure.
• Prepares, updates and maintains network Infrastructure documentation and technical, procedural manuals, RFP, and procurement documents; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures.
• Serves as a team leader in projects dealing with the planning, specification, design, development, implementation, and maintenance of simple complex computer network, firewall and internet gateway systems.
• Contributes to feasibility studies, Network design, development, implementation and evaluation and testing of computer network systems improvements and new deployment.
• Keeps abreast of developments in the field; conducts research on new technologies; performs benchmarking and proposes new acquisitions; assists in the implementation of new technologies.
• Provides guidance and training to new/junior staff; plans day-to-day work and supervises other staff as required.
• Performs other related duties as required.
Work implies frequent interaction with the following:
Information Systems Officers and other IT specialists throughout the United Nations
Senior administrative staff and focal points in user offices
Sales and technical personnel of hardware/software vendors and contractors
• Professionalism: Knowledge of information technology and applications, including computer system networks. Good technical skills, ability to conduct network maintenance, provide server services and user support. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Managing Performance: Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
High school diploma or equivalent. A first-level or higher university degree in Computer Science, Information Technology, Information Systems, Telecommunication is highly desirable. Certification on CCNA, ITIL (IT Service Management), and Prince2 is highly desirable. Training on Cisco DNA, Wi-Fi, ISE, Proxy, and NMS tools is desirable.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test.
A minimum of 10years of progressively responsible experience in the planning, designing, developing, implementing, and maintaining of Local Area Network (LAN), Wide Area Network (WAN), Internet, Wi-Fi network is required.
A minimum of 5 years of hands-on experience in configuring and maintaining multi-homed internet gateways using BGP routing protocol is required.
A minimum of 3 years of hands-on experience in Cisco Nexus switching technology, Palo Alto, Cisco ASA, and Checkpoint Firewalls is desirable.
Experience in maintaining Cyber Security and implementing IT security policy in an organization is desirable.
Experience in the United Nations Common System or international organizations is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.
Qualified applicant may be further evaluated through a competency-based interview and/or other assessment methods.
This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.
Applicants may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty stations), provided they are locally available upon appointment. Selected candidates/staff members will have to relocate at their own expense to report for duty. In accordance with SR 4.4(c), they shall not be eligible for the international allowances or benefits indicated under staff rule 4.5 (a). If they do not already have the right to work in the duty station, appointment is contingent on issuance of a visa from the local authorities.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
DATE LIMITE : 13/04/2022.
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